Thursday, April 28, 2016

A633.6.4.RB - Circle of Leadership


The “ vicious circle for leaders” (Obolensky, 2014), happens every day at my former organization within my department.  The idea that the leader needs to take a hands-on approach can mean many things, but in this case, I assume it to mean that the leader steps in and solves the follower’s problem.  This can be harmful to the organization in many ways.  While this process ensures the followers remain dependent on the leader, it does not lend itself to retention or confidence in followers.  When a company has leaders that have no intention of guiding their followers to a level of self-management then there is no chance of hiring or promoting from within.  To me, the idea of a leader is to make your followers stronger and self-reliant not dependent and helpless. 


Obolenski (2014) stated, “how a follower behaves will dictate the type of leadership that is shown in response” (p. 162).  While I agree with this statement I also believe the opposite is true, that how a leader behaves will dictate the type of follower they create.  As usual, I see leadership as a teaching role, not a dictator role, therefore, to me the way to break the vicious circle is for the leader to step out of the role they are playing and create a new one.  In the current cycle the leader responds to the follower asking for advice by stepping in and solving the problem for the follower, in my circle, I would ask the follower to talk the options through with me until we found one that was appropriate.    


        
Figure 1.  A typical vicious circle for leaders.  Reprinted from Obolensky, N. (2014). Complex adaptive leadership: Embracing paradox and uncertainty (2nd ed.). Farnham, England: Gower Publishing Limited.







In my new circle, the leader is always building on the skills the follower already has.  In my mind, it is more shaped like an upward moving spiral than a circle, as once the follower “learns” from the leader they will move up a level.  Kelley (1988) described what distinguished an effective from an ineffective follower as their enthusiasm, intellect, and self-reliant behavior in the pursuit of the organizational goal.  Why is this important to leaders? They have the chance to mold some of these followers into future leaders, and others into active and creative followers.   The idea of a leader wanting their followers to be reliant on them for everything is an example of a top-down structure, which is not as effective in the long run.  Kelley (1988) also pointed out that “self-managed followers give their organizations a significant cost advantage because they eliminate much of the need for elaborate supervisory control systems that often lower morale” (p. 144).  Whenever a large gap appears between leaders and followers teaching and guiding are not happening. 

Even at the lowest level, leaders can empower their followers.  When people feel they are being given the tools required and the support they need they have a better outlook on the job itself.  I have never understood when leaders keep knowledge locked away like it is a secret only they can know, the purpose of a leader is to spread that knowledge.  A truly great leader will not only spread that knowledge but also show their followers how to spread it also.      


Kelley, R. E. (1988).  In Praise of FollowersHarvard Business Review66(6), 142-148.

Obolensky, N. (2014). Complex adaptive leadership: Embracing paradox and

uncertainty (2nd ed.). Farnham, England: Gower Publishing Limited.

Thursday, April 21, 2016

A633.5.3.RB - Reflections on Chaos


When most people think of leadership they think of a person standing around giving orders to others, which is a result of their experiences.  If you asked those same people what would happen if there were no leaders they would probably say that there would be chaos.  In his video, Obolensky (2008) showed that the opposite might actually be true.  The subjects were all asked to do the same thing, put themselves equidistant from two people of their choosing without saying who those people were.  The group managed to complete the task in about a minute, then they are asked how the activity would have gone if there had been a leader.  The process made me think about what it actually means to be a leader and what a leader’s role actually is. 

In our book, Obolensky (2014) stated, “the more complex things are, the less traditional leadership on needs” (p. 101).  His idea behind this was that people need to be taught how to self-lead, a belief I agree with.  I have subscribed to the style of leadership that offers guidance and teaching rather than demands and directions, mostly because of my teaching background.  The idea is a that the leader plays the role of teacher; they offer the background information needed for employees to build their skills on so that they are able to make decisions on their own especially during chaos.  Obolensky (2014) touched on the Cynefin Model when he described chaos as the unknown where people are supposed to act and move on.  In times of uncertainty and chaos there may not be time to reach out to a leader for direction, instead, one has to rely on what the leader has taught them.  Some critics would say that if a leader were only there to teach then they would become obsolete, to which I would say “no”.  I believe that learning is life-long and is always occurring; therefore, there is always a need for a leader. 

In the past strategy has meant having a well laid out plan that has specific steps to be followed, today this is not always the case.  While a plan or strategy is important it is more of a guideline than a roadmap.  In order for leaders to have the ability to guide their followers, they need some flexibility in the strategy.  It seems to me the strategy should be how to teach others to respond to chaos, this would give followers the opportunity to learn and show the skills they have and also give leaders confidence in those followers so they can accomplish other tasks.  There will always be strategy and chaos in business; the only part one can control is how they handle them.  
                  

Obolensky, N. (2014). Complex adaptive leadership: Embracing paradox and
uncertainty (2nd ed.). Farnham, England: Gower Publishing Limited.

Obolensky, N. (2008). Who needs leaders? Retrieved April 21, 2016, from

            https://www.youtube.com/watch?v=41QKeKQ2O3E