Wednesday, September 2, 2015

A520.4.3.RB - Motivation Beyond Money


In his video Mulholland (2011) talked about three things that should motivate a person in their job and the money isn’t one of them.  The three things he pointed out were to give interesting work, expand ones skill set and recognize them.  He also made a point to say that if the first two happen then it shouldn’t be difficult to find reasons for the third.  I would have to say that I agree with Mulholland.  If my job is routine and uneventful I would not be able to do it very long.  I need to have something that is stimulating as well as thought provoking to keep me moving through the course of a day.  I also need to continually widen my knowledge as well as my abilities.  Without this where would the job lead? I could not function in a spot where I was never going to either move up and take on new challenges or learn new things.  The third motivator is a big one for me, recognition.  From both an employee and a leaders perspective nothing makes me more upset than when a person who is generally underperforming is recognized for the one thing they did well while a high achieving employee is overlooked simply because they always do well.  To me this sends the wrong message to employees.  It tells them that if they perform poorly the majority of the time they will eventually be recognized the one time they actually do the job they are expected to do.    

People can find jobs that pay them anywhere, it’s the way the job makes them feel that keeps them their.  Whether it’s the on the job benefits we saw at SAS or the interest and support shown by a boss, its usually the atmosphere that makes or breaks a job for an employee.  It comes down to what Whetten and Cameron (2011) call extrinsic and intrinsic outcomes.  They define extrinsic outcomes as being controlled by others while internal outcomes are controlled by the individual.  Motivation either comes from within a person or from external pressure, positive or negative.  I agree with this concept but often wondered which is the better motivator.  Whetten and Cameron (2011) stated that no matter how many externally controlled rewards are offered if a person finds their job uninteresting or unsatisfying then performance will suffer.  I would have to agree with that also. 

Coming from my recent job where the external benefits were great: free ski passes, free lesson, free rentals, I could not move past the poorly run management.  I loved my job and the people who worked under me, but the lack of support and feedback got to be too much to handle.  As a result I would have to say that having a supportive and knowledgeable leadership above me would have a huge impact on my motivation.  Where internal factors can drive a person to stay at a job I feel the external ones will end up pushing employees away.     


Mulholland, A. (2011). The Three Things We Work For (Money Isn't One of Them).
Retrieved September 2, 2015.

Whetten, D. A., & Cameron, K. S. (2011). Developing Management Skills (E. Svendsen

Ed. 8th ed.). Upper Saddle River, NJ: Prentice Hall.

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