Sunday, September 20, 2015

A520.6.5.RB - Team Roles


Whetten and Cameron (2011) talked about the two main roles that enhance team performance: task-facilitation and relationship-building.  They go on to explain how most people focus on one or the other not equally.  They define task-facilitation role as those that help the team accomplish its outcomes, for example giving directions, elaborating and summarizing.  Relationship-building roles on the other hand are defined as those that emphasize the interpersonal aspects of the team, for example supporting, developing and empathizing.  Both of these roles are important for all teams to become effective.

I would say I identify more with the task-facilitation role.  Looking back on my Diagnostic Surveys for Self-Awareness on the Cognitive Style Indicator I scored above the mean on both knowing and planning, which lends itself nicely to the task-facilitation role.  I am very outcome oriented and tend to focus on the path to get there, whether it be by gathering information, giving directions to the group or analyzing the group process.  I have always stepped into the role of facilitator in the teams I have participated in, I like to monitor progress and make suggestions to try and work more effectively.  I also enjoy gather information and passing it along to others.  In other words, I tend to do a lot of legwork but would rather let others find a way to use the information to solve the task at hand.  When I was teaching I found that I was very good at researching and creating lesson plans but I would not have the follow through to bring them to fruition.  In fact I had even thought of studying to become a curriculum coordinator, that way I could use my research skills to create a curriculum that the teachers could carry out.  I enjoyed watching other teachers teach the lessons I created, as I liked seeing their personal spin on them.

The part of teams I struggle with are the relationship roles, while I believe it is important for teams to have a good working relationship I don’t always know how to foster that.  I guess you could say that I don’t excel at the “touchy feely” part of groups.  I could sit here and blame this on my childhood and lack of connection from a young age, and I feel this does play a part, however I think the real reason I struggle is my black and white thinking style.  I become so focused on the process and the outcome that I forget how others are feeling.  I know this is something I need to work on.  I think sometimes I need to take a step back and look at the team as individuals and watch how they interact with the other members and not worry about the goal for a few minutes.  This would give me a better perspective on the interworking’s of the team, and give me the opportunity to step in and help the team through any conflicts that may stand in the way of them solving the problem. 

I recognize my strength within a team; I am the organizer, researcher and monitor.  I need to step outside that comfort zone and become the leader that can also foster the relationship part of the team.  This is especially important if the team is going to be together for a long period of time.  The way members relate to each other can be as important as the task they are trying to solve.  This chapter has opened my eyes to my weaknesses and how I need to improve on them in order to become a better leader.    


Whetten, D. A., & Cameron, K. S. (2011). Developing Management Skills (E. Svendsen
Ed. 8th ed.). Upper Saddle River, NJ: Prentice Hall.

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