Sunday, November 8, 2015

A521.3.4.RB - Personal Reflection


When I think back to my childhood the memories are not always happy ones.  I grew up always trying to overcome the power that is my mother.  All I knew from a young age was a sense of walking on eggshells, never knowing what would set her off on any given day.  As I was an only child the only focus in the house was me and that gave me very little privacy or ability to work out problems on my own.  As my mother continued to intertwine her way into my life I withdrew and was eventually lost.  My personality has always been a strong one, which often lead to conflict between my mother and I.  I was not allowed to have my own opinion and I was expected to do what made my mother happy at all times.  As I grew older and became an adult I separated from my mother and discovered I had this voice inside me for the first time in my life.  I had feelings and ideas that were all my own.  This was an amazing discovery for me.  From there I realized I had a talent for leading people and this is where I was determined to make a difference.  I had lived under a leader, my mother, who had taught me to never question decisions and from this I realized that the leader is not always correct.  That is not to say that the leader is not to be respected but that sometimes they do not always have the best answer. 

As a leader I decided to always take in suggestions and feedback from my followers.  This doesn’t mean I always changed my mind about a decision, but I made it a point to listen to other people’s suggestions and then make my final choice.  Yukl (2013) defines this type of leadership as Consultation.  Employees can feel empowered when there are listened to; it creates ownership over their situation.  Empowerment is something I never had as a child, as a result it is something I want to pass down to my employees. 

In my early adult life I decided to confront and conquer the feelings I had as a result of my mother and my childhood.  This was not an easy task as it involved untangling many layers of deception and manipulation.  When I first sat down with someone to start my process we made a plan, the plan set forth the steps I was going to take to uncover myself from the pain and frustration I was under.  It seemed like a good plan, the problem is things did not always go the way we wanted them to.  This meant that we were constantly reviewing and editing the plan, especially because I could only control my part of the plan.  I could not control how others would react to it.  The plan was always a work in progress.

Whetten and Cameron’s (2011) description of problem solving involves four steps: define the problem, generate alternative solutions, evaluate and select an alternative then implement and follow up on the solution.  This immediately made me think about that plan with my mother.  I was constantly problem solving around her responses to my plan.  Over the ten years I have been working with the plan, and yes I still use the plan, I have learned some great problem solving skills.  The top one being that people will not always react or follow through the way you want them to.  This is a huge obstacle in business.  We create strategies in hopes that others will respond in certain ways and when they don’t we find ourselves not knowing how to react.  My experience with my mother has given me the ability to look ahead and create alternatives when things do not go as expected.            


Whetten, D. A., & Cameron, K. S. (2011). Developing Management Skills (E. Svendsen
Ed. 8th ed.). Upper Saddle River, NJ: Prentice Hall.


Yukl, G. (2013). Leadership in organizations (8th ed.). Boston: Pearson.

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